Delivery and Shipping
The products on the site are wrapped, packaged, shipped or delivered by us or our fulfilment company, and we aim to provide the best and most economical delivery method based on your location and order size/value. Free delivery on all orders over €100.
If you wish to schedule a delivery, please state your preference in your order notes, or send us an e-mail at: firstname.lastname@example.org.
We aim to provide sturdy and sustainable packaging for most of our orders. To keep costs down on all sides, some of the packaging is recycled from many sources. This is good for the world, our souls, and keeps prices down. We hope you agree.
If your purchase is intended as a gift, please add a note to your order, and we will revert with gift-wrapping options.
For efficiency purposes, we dispatch orders twice-weekly. We cannot accept liability for delivery delays occurring in the process of shipping by our agents, the postal or courier services. We aim to have your order delivered in fastest, most economical way, but unexpected events such as inclement weather and heightened security measures, especially in European locations, have been known to affect shipping.
During busy periods, such as holidays, there can be delays due to the volume of items being sent via our shipping partners, please allow an extra day or two for delivery and please check your courier tracking.
Before you receive your delivery, it is best that you consider the following:
Measure your room correctly so that you can be sure your item will fit in your hallway, living room, bedroom (it’s best to do this before you buy).
Check access routes to ensure that there is enough space for a delivery van or truck to reach your address. Please let us know if your address is an apartment, as a tail-lift or trolley may be required to deliver the item to the apartment.
Notify us of any potential access problems such as steps, elevators, tight corners, narrow corridors, etc. that your product will need to pass through to get to its final destination.
Remove any obstacles so your item can be delivered as quickly and efficiently as possible.
Thank you for shopping us!